About Utimaco

Utimaco TS GmbH is a leading supplier of carrier-grade compliance solutions. Since 1994, Utimaco has been developing lawful interception and data retention systems for telecom operators and Internet service providers. With more than 300 deployments in over 90 countries, Utimaco is a true global supplier and market leader in Lawful Interception and Data Retention.

Utimaco is a member and supporter of international telecom standardization bodies and industry associations, such as, ETSI, 3GPP, ANSI/ATIS, GSMA. Customers and partners of Utimaco in all parts of the world trust the long-term proven reliability and investment protection, as well as the manifold certified IT-security standards. Utimaco stands for recognized product quality, user-friendly software, excellent support and trusted high-security, made in Germany.

A strong team
Utimaco LIMS and the Utimaco DRS have been developed by a team of telecom professionals with more than 25 years of working experience in this field. At Utimaco, about 75% of our professionals are exclusively involved in product development and customer service. The Utimaco team is committed to ongoing investment in product research and development to provide all of our customers with the very best-of-breed solutions. Utimaco TS GmbH is a member of the Utimaco group, a worldwide supplier of professional cybersecurity solutions, founded in 1983.

.... and a reliable partner
We build relationships with our partners that go far beyond the normal vendor-client relationship and are based on trust, honesty, reliability and openness. We provide products, support, and training that contribute significantly to the technical work and business prosperity of our partners and customers. We are responsive to the needs of our customers in product design, technical support, and customer service. We provide exceptional value and a level of personalized service that set a new standard in our industry – a standard with which our
competitors must measure themselves. These are the reasons why many of the leading telecom operators and network vendors worldwide rely on products and solutions developed by Utimaco.

With global service and support
Utimaco understands that telecom compliance solutions are not simply about purchasing hardware and software – it‘s about implementing capabilities according to national legal requirements and operators’ technical prerequisites. Utimaco provides the services, support and resources that help you become compliant with these requirements while minimizing the costs and effort for installation and operation.

With Utimaco’s help, your staff can accomplish lawful interception while also keeping your service network tuned for maximum performance and utilization. Utimaco provides worldwide expert consulting services, 24x7 technical assistance, online support, onsite training and installation services.

Corporate Social Responsibility

To manage the business for long-term, sustainable success, to support and encourage our employees and to take responsibility for society: these goals form the foundation for our corporate social responsibility (CSR) activities. In everything we do, every day, we aim to achieve these goals. Please find here our different guidelines:

Utimaco pays close attention to complying with export guidelines. Thus, Utimaco requires all of its resellers and customers to strictly adhere to the export guidelines valid in Germany and Europe, respectively, as well as the relevant embargo regulations from the United Nations. Utimaco reserves the right to audit its sales partners’ compliance with export rules.

For its sustainable approach Utimaco received again the silver status EcoVadis certification in July 2018. The EcoVadis initiative checks suppliers in the fields of environment, working conditions, business practices and supply chain in terms of their sustainability. Further Information: www.ecovadis.com

Certifications & Memberships

ETSI, the European Telecommunications Standards Institute, is the European Standards Organization developing World Class Standards in Europe for global use. Utimaco is an active supporter of the ETSI TCLI workgroup, and has participated in developing technical standards and compliance tests.

TÜV Informationstechnik GmbH (TÜV NORD GROUP), a recognized, world-wide operating certification organization, has audited and attested all technical and organizational security aspects of the Utimaco Lawful Interception and Management Solution. We are proud to have received the corresponding attestation which is now available on our partner website.

We are partners of the 3rd Generation Partnership Project (3GPP). 3GPP is a worldwide cooperation of standardization committees for standardization in mobile communications; specifically for UMTS, GERAN (GSM), LTE and NGN (5G). The organization consists of 7 standardization consortia from Asia, Europe and North America. ARIB & TTC (Japan), ATIS (USA), CCSA (China), ETSI (Europe), TSDSI (India) and TTA (South Korea).

The GSM Association (commonly referred to as 'the GSMA' or Global System for Mobile Communications, originally Groupe Spécial Mobile) is a trade body that represents the interests of mobile network operators worldwide. Approximately 800 mobile operators are full GSMA members and a further 300 companies in the broader mobile ecosystem are associate members.