Partner Support

At Utimaco we understand that providing telecom compliance solutions are not simply about purchasing hardware and software – it‘s about implementing and maintaining capabilities according to national legal requirements and operators’ technical prerequisites.

We are committed to provide the best service, support and resources that help our partners achieve their goals.

Find your direct contacts for pre-sales and post-sales support services here.

Sales Support

You are working on a customer tender, preparing a customer proposal and need Utimaco assistance? Don’t hesitate to contact your Utimaco account team.

Marketing Support

You are preparing a customer event, exhibition or attending a conference and want to promote Utimaco?

Tech Support

You have a LIMS or DRS system up and running or support a customer’s installation?
Check or download server or file an issue on our ticket system; see Utimaco Support Portal. The support team is available to customers with a valid support contract by email and phone hotline.

Onsite Professional Services

You need Utimaco’s assistance onsite? E.g. for technical evaluations, proof-of-concepts, testing, installation, etc.

Interoperability Testing

You have network equipment with internal interception function and need to test and verify interoperability with the Utimaco LIMS? We can support you, either onsite or remotely.

Tech Training

You are interested in participating at our regular tech trainings?

Consulting

You or your customer is interested in Utimaco compliance solutions, but you need additional assistance with the specification of requirements, definition of tech solutions or just need an expert opinion? We are experts in LI&DR and ready to assist.

Partner Support Request

Please choose Support

 

Data protection notice: Utimaco TS GmbH collects, processes and uses your personal data exclusively to process your request. You can obtain information about the data stored by Utimaco TS GmbH and request that your data be corrected, deleted or blocked. The deletion or blocking of your data prior to completion of processing your request may prevent this. You can assert these rights against Utimaco TS GmbH free of charge by sending an e-mail to dataprotection-NOSPAM-utimaco.com or by notifying Utimaco TS GmbH of the contact details given in the imprint. Further information on data protection at Utimaco TS GmbH can be found in our Data Protection Notice.

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